Refund policy

At NibDesigns, we take pride in delivering high-quality digital products designed to inspire and support your creative projects. Because our items are intangible, instantly accessible, and non-returnable by nature, we maintain a strict no returns and no exchanges policy.

Digital Products

All products available on nibdesigns.co.uk are delivered digitally. Once a purchase is completed and the digital files have been made available to you—whether by download link, email, or online access, we cannot offer refunds, returns, or exchanges.

Before You Purchase

Please ensure you review all product details, descriptions, previews, and system requirements carefully before completing your order. If you have any questions or concerns about a product, our team will be happy to assist you prior to purchase. You can contact us at info@nibdesigns.co.uk

Faulty or Corrupted Files

In the unlikely event that you experience an issue accessing or downloading your digital product (such as a corrupted or missing file), please contact us within 7 days of purchase. We will gladly work with you to resolve the issue by providing a new download link or corrected file.

Summary

• No returns or exchanges on any digital products.

• Refunds are not available once digital goods have been downloaded or accessed.

• Support is provided for any technical issues with your download.